Client Support Specialist I
STERIS · Mentor, Ohio, US
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around...
Job description
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary: Our Customers are so important to us, we always use a capital "C" to remind us of their value. If you enjoy knowing what you do can make someone's day a little easier, join our Capital team and help our Customers experience the capital "C" in being a STERIS Customer. In this role you will manage the order management life cycle for an assigned Service Districts and Key Accounts throughout the United States and Canada. As the primary liaison for sales order support, processing of purchase orders/contracts and returns, and arrangement of logistics, you will respond to requests for parts and parts information from staff and external Customers. As a Client Support Specialist you will work directly with Customers, distributors, sales, field service team, marketing, manufacturing, planning and logistics to optimize sales efficiencies and deliver world-class sales and Customer support for Capital business. This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 2 days pe...