(REMOTE) HR Rep I

Job description

Employment Type: Full time Shift: Day Shift Description: ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions. Focus on customer excellence through rapport building and establishing trust with a strong attention to detail. Administers HR policies and procedures that cover multiple functional areas. Investigates and resolves general issues related to HR processes and procedures, benefit programs and assist with related issues via telephone and e-mail. Provides prompt solutions, highly responsive and superior customer service to all inquiries by referencing Ministry Organization policies and procedures to ensure accuracy of response. Performs HR administration and benefits transactions in Workday and other applications as appropriate, and within established performance standards. Processes employment verifications and requests for employment status. Collaborates with other HR Service Center team members to resolve unique and complicated associate issues and to implement process and procedural improvements. Enters and documents all incoming inquiries in detail utilizing t...