JobMesh

Customer Service Representative - Part-Time

Ritchie Bros. · CA

In this role you'll: Process Bidder Payments Provide Customers with Information regarding fee structures and methods of payment Provide step by step informat...

Job description

In this role you'll: Process Bidder Payments Provide Customers with Information regarding fee structures and methods of payment Provide step by step information on how to register On- Line as well as how to direct customers to our axillary platforms and services. Provide Additional Support for our Key Room Maintain Confidentiality of all Information: Ensure that Superior Customer Service is delivered always to all customers File, Photocopy as required: Comfortable with Word/Excel: Provide Additional Administrative support as needed by different departments Answer the Phones / Customer Courtesy calls post sale Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers. Here's what you bring: Previous work experience where you worked in-person with customers Experience using Computers, and able to learn to use New Technology and Software Excellent keyboarding skills for Data Entry A Commitment to providing Outstanding Customer Service Able to Work Well and Maintain a Positive Attitude in High-Pressure Situations Organized, Deta...