Customer Care Specialist 2

Job description

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Customer Care Specialist 2, Eindhoven (Netherlands) As a Customer Care Specialist here at Illumina in Eindhoven, you will be part of our dynamic Customer Care team, supporting customers across your territory with a focus on instrument and large consumable orders. You will take ownership of the full order lifecycle—from initial enquiry through to installation planning—ensuring a seamless, world‑class experience. Partnering closely with Sales, Technical Support, Logistics, Finance, Field Service and other in...