Overnight Front Desk Supervisor - The Ritz-Carlton

Job description

Why us? Iconic architecture, a vibrant culinary scene, beautifully landscaped public spaces, and world-renowned museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago — perched above Water Tower Place in the historic Gold Coast — guests can explore everything from shopping along Michigan Avenue to experiencing the cultural treasures of the Art Institute of Chicago. Yet long after the city quiets for the night, our commitment to exceptional service continues. As an Overnight Front Desk Supervisor, you are the trusted presence during the hotel’s most serene hours. You provide seamless arrivals and departures, resolve guest needs with confidence and care, and ensure the accuracy and integrity of the hotel’s financial processes. Balancing warm hospitality with attention to detail, you safeguard both the guest experience and the property’s operational excellence while setting the tone for a successful day ahead. Recognized globally as the gold standard of hospitality, The Ritz-Carlton selects only the most dedicated and service-driven professionals. As one of our Ladies and Gentlemen, you will embody the values that define the world’s finest luxury...