Patient Service Specialist, Lincoln
Memorial Health · Lincoln, Illinois, US
Min USD $16. 00/Hr. Max USD $23.
Job description
Min USD $16.00/Hr. Max: USD $23.64/Hr. Overview: Our Patient Service Specialist works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients. Highlights & Benefits: Paid Time Off (PTO) Employee Assistance Program and Colleague Wellness Education: Experience: - High school graduate or equivalent required. - Previous work experience in a medical office and/or customer service position preferred. - Previous experience dealing directly with the public in person and on the phone preferred. - Computer experience and typing skills required. Other Knowledge/Skills/Abilities: - Strong written and verbal communication skills required. - Ability to multi-task and prioritize required. - Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills. Responsibilities: - Assists clinic in meeting goals related to quality and patient satisfaction by providing a...