Public Safety Telecommunicator/Public Safety Telecommunicator Trainee, Rowan Police Department

Job description

Public Safety Telecommunicator and/or Public Safety Telecommunicator Trainee Position Summary: - The Rowan University Police Department is looking for a reliable Dispatcher (Public Safety Telecommunicator/Public Safety Telecommunicator Trainee) to act as a communication point for emergency and non-emergency calls. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Major Duties: - Receives emergency and non-emergency calls and efficiently gathers, evaluates, prioritizes, and documents information from callers. - Dispatches police, security, EMS field units and other related services to specific locations using a computer aided dispatch system, multiple video display terminals, two-way radio dispatch console consisting of 7 radio channels and related equipment. - Evaluates incoming reports of police, security, and EMS; immediately transmits complete and accurate information to appro...