Client Service Manager (Hybrid)

Job description

About FBInsure, A Division of Patriot Growth Insurance Services : FBinsure is a leader in providing insurance and risk solutions for our clients. Our mission, through the professionalism, education, and integrity of our employees, working in an innovative and technologically superior environment, is to continually improve our products and services to meet our clients’ needs, allowing us to share our prosperity with our employees and our communities. FBInsure is a proud partner agency of Patriot Growth Insurance Services. Position Overview : At FBinsure, we are committed to tailoring insurance to the individual needs of our valued clients. As a Client Service Manager, you’ll deliver unmatched service and support to our clients on a day-to-day basis. You are an advocate, insurance educator and empathic communicator. Work Arrangement : This is a full-time, hybrid position reporting to our office located in New Bedford, MA. Professional Responsibilities: - Handle all billing related questions and issues - Take all first reports for claims filed with the agency - Answer all policy specific questions - Complete request forms for account reviews - Process incoming correspondence - Answer...