FOH Shift Supervisor

Job description

ABOUT THE ROLE: Location: West Hollywood store: Status: Full Time: Compensation: $23.00-$25.00/hr & Tip eligibility: ABOUT THE ROLE: Position Summary: The Front of House Shift Supervisor assists the F&B Leadership team in planning and directing the day-to-day operations of the cafe. They lead and supervise the team to improve customer service, drive store sales, and increase profitability. The Shift Supervisor is also expected to maintain store standards and conditions and foster a positive environment. Ensuring customers’ needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. RESPONSIBILITIES: Primary Responsibilities: Guides processes and completes work based on management direction for functional areas within the store. Acts as the Manager on Duty for assigned shifts. In the absence of the F&B General Manager, communicate & partner with Retail Leadership to ensure complete alignment between the Retail and Restaurant teams. Ensures the consistency of operational processes and execution. Adhere to all Kith and Kith – Restaurant policies and ensure compliance by...