User Experience Designer

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Job Description: Our global design team is seeking a Product Designer who has a passion for travel innovation, can transform complexity into clarity, and leads by doing. Product Designers work with feedback from our 8+ million users to directly deliver on user needs and our mission of redefining business travel. Designers don't just create interfaces, they help build and ship sophisticated products that empower millions of business travelers, travel coordinators, and agents. What You'll Do: Conduct user research to understand user needs, behaviors, and pain points. Develop user personas, journey maps, and experience maps. Create wireframes, mockups, and interactive prototypes to visualize design concepts. Conduct usability testing and gather user feedback to iterate on designs. Collaborate with product designers, product managers, developers, and other stakeholders to ensure designs are feasible and aligned with...