Care Management Assistant

Job description

Job Summary The Care Manager Assistant supports the coordination of discharge planning and care transitions under the supervision of a Case Manager. This role serves as an interdisciplinary team member and contributes to efficient care delivery by coordinating post-discharge services, managing documentation, and facilitating communication between patients, families, and healthcare providers. The Care Manager Assistant performs responsibilities in a manner that reflects sensitivity to patient needs and supports quality outcomes aligned with hospital goals. Essential Functions: - Assists with discharge planning by coordinating post-discharge services, such as home health, transportation, or durable medical equipment. - Communicates with patients, families, providers, and external organizations to ensure timely and appropriate care transitions. - Maintains accurate and organized records, performs data entry, and processes necessary paperwork related to patient care coordination. - Schedules follow-up appointments, transportation, or other services as directed by the Case Manager. - Facilitates and tracks clinical reviews and authorization requests with payors by ensuring accurate and...