Data Analyst

Job description

The Debt Services team provides a proprietary platform and managed service for collections debt placement and sale for key Equifax clients. The platform utilises a data and analytics driven approach to manage placement strategies to maximise client returns whilst ensuring compliance with debt collection guidelines. The Debt Services Analyst role is to ensure recovery strategies are executed effectively in the platform. To monitor portfolio recovery and performance trends, control that it works as expected, and to find and deliver opportunities for improvement by working with internal stakeholders, clients, and suppliers. Identified opportunities for improvement include; improving robustness and automation of data handling, improving process reporting, utilising additional Equifax data resources and deploying targeted analytics in strategy optimisation. This role will work with the debt services team and key clients to ensure high quality service delivery to customers. What you'll do?: Own and drive performance on a portfolio of accounts. Create and execute innovative strategies to enhance portfolio performance, in line with our test & learn framework. Provide analytical insight and...