Sr. Telecommunications Analyst

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Network and Telecommunications Skills: Telecommunications, Telecommunication Systems, Users Training Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: How A Telecommunications Analyst Will Make An Impact: - Performs a variety of technical tasks and provides site support. - Modifies, moves, and installs a range of new equipment. - Troubleshoots a variety of hardware and software problems and interconnectivity issues. - Performs a variety of integrity testing and interviews customers to gather information about problems. - Prepares and presents a variety of incident/performance reports to the customer and to the service delivery manager. - Provides advice and a variety of onsite training for customer support personnel. - May coach and review the work of less-experienced professionals. - May serve as a team or task leader. (Not a people manager) - Analyzes, maintains, and modifies telecommunications systems to meet operational standards. - Monitors the operat...