Commercial Account Manager

Job description

102293 28557 N Ballard, Lake Forest, Illinois 60045 TruGreen accepts applications on an ongoing basis. Job Description: Key Responsibilities: Responsible for building and maintaining client relationships, ensuring satisfaction, and driving business growth through effective communication and strategic planning. Client Relationship Management: Serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering long-term relationships. Conduct regular business reviews with clients to strengthen partnerships and present program requirements. Proactively address client concerns and provide solutions to enhance satisfaction and retention. Client and Team Communication: Facilitate clear, consistent, and regular communication between clients and internal teams to manage expectations and resolve issues. Ensure that all client interactions reflect positively on the company’s brand and values. Develop and implement communication strategies that enhance client engagement and trust. Sales Growth: Identify and capitalize on opportunities for upselling and cross-selling services to existing clients, thereby contributing to revenue growth. Analyze client needs an...