Server

Job description

Title Server Waiter Description No one has a bigger impact on a guest’s satisfaction than you. (Okay, maybe the bartender weighs in pretty heavily, too.) You set down the mood, the food and the tone for celebration. A TGI Fridays Server (W/W) possesses a passion for uplifting service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests’ expectations. You bring the fun to every table. Specific responsibilities of the Server (W/W) include: -Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience -Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations -Promptly and accurately takes food and beverage requests from guests -Ensures expedient service of food and beverages to the guest -Frequently checks up on the guests and uses visual cues to provide silent service as appropriate -Learns TGIF menu and beverages, expertly recommends and upsells items -IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger -Follows all Fridays Service Style Standards -Accurately rings all orders into...