Managed Services Analyst

Job description

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the Role: The Managed Services Analyst supports our customers by tracing individuals and helping reconnect them with the organisations they are entitled to hear from. This role involves reviewing information, managing records in internal systems, and coordinating with external registry offices. You will work carefully with sensitive data and contribute to positive customer outcomes through accurate, respectful, and persistent work. Responsibilities: - Research and trace individuals using internal systems and approved external sources. - Reconnect individuals wit...