Assistant Supervisor, Guest Arrivals

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: Help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: - Parking Lot - Ticketing - Turnstiles - Reservation Check-In Area - Track labor, including daily scheduling and break management - Oversee opening and closing procedures - Maintain a clean and safe environment for all team members, guests, and animals - Develop team members through training, feedback and coaching - Ensure compliance w...