Customer Service Advisor (Legal Helpline)

Job description

Customer Service Advisor (Legal Helpline) Application Deadline: 29 May 2026: Department: Legal Services: Employment Type: Full Time: Location: Sheffield: Compensation: £24,129 / year: Description: We are hiring for our customer service team, so if you have a passion for delivering excellent customer service, want to work for somewhere that makes a difference and you are a people person, we would love to hear from you! Working as part of our successful Contact Centre based in Sheffield, the role of a Customer Service Advisor, in our Legal Helpline team involves handling Personal Injury enquiries that come into the firm and you will be proactively capturing relevant information on our systems. If successfully shortlisted, you will be required to complete an online assessment, which will be sent to the email address you used to apply for this position. Subject to successful completion, you must then be available to attend our Sheffield office W/C 1st June for a final stage interview. More about the role... More about you... What we offer you... Sound good? Apply today! - Deal with and respond to telephone calls, emails and messages - Communicate in a professional timely manner - Carry...