Dispatch Analyst
Harms Oil Company · Carlisle, Pennsylvania, US
As a Dispatch Analyst with Harms Oil Company your role is to balance multiple customer inquiries while coordinating their deliveries with drivers. As the voi...
Job description
As a Dispatch Analyst with Harms Oil Company your role is to balance multiple customer inquiries while coordinating their deliveries with drivers. As the voice of the company, you ensure our reputation for friendly service is maintained with every call. The Dispatch Analyst position offers competitive pay – plus a benefit package including an industry leading 401(k). Employees will be handling customer inquiries after hours and on weekends. Due to our customer needs Dispatch Analysts are offered company phones and laptops to manage these inquiries wherever they may be while also being offered some flexibility in their work schedule to allow work-life balance. Knowledge/Skills/Abilities: - Utilize market information, internal systems, and inventory level to optimize pricing for customers based on location and availability. - Plan and coordinate the pick-up and delivery of fuel products to customer locations through both internal and external available modes of transit. - Create and provide price quotes as the first point of contact for customers across one or more regions. - Maximize efficiency and profitability through the analysis of markets, personnel, and equipment. - Responsibl...