Branch Manager
UMI Stone · West Palm Beach, Florida, US
BRANCH MANAGER The Branch Manager oversees daily showroom operations, leads the sales team, ensures excellent customer service, and upholds company policies....
Job description
BRANCH MANAGER The Branch Manager oversees daily showroom operations, leads the sales team, ensures excellent customer service, and upholds company policies. This role is responsible for achieving sales goals, maintaining operational efficiency, and fostering a positive client experience. CLASSIFICATION: This is a salaried position eligible for commission, with compensation structure to be discussed during the interview process Essential Duties & Responsibilities: - Lead the sales team by setting goals, monitoring performance, and providing support with high-profile clients and complex transactions. - Train, coach, and evaluate staff to maintain high standards in client service and sales performance. - Monitor sales activity and open orders; ensure proper CRM usage and follow-up on all customer interactions and quotes. - Coordinate client visits, ensuring representatives are prepared with the appropriate materials and follow-up is conducted to maximize opportunities. - Maintain showroom presentation and cleanliness, ensuring daily checklists and visual standards are met. - Oversee front desk operations and ensure proper handling of calls, visitors, and sample shipments. - Collabora...