Banquet Captain

Job description

Description About Heritage Hotels & Resorts: Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family. Why This Role Matters: We are seeking an experienced Banquet Captain to join our team. In this leadership role, you will serve as the on-floor coordinator for banquet and event operations, ensuring flawless execution, seamless service flow, and outstanding guest experiences. Your leadership, attention to detail, and commitment to excellence set the tone for every event we host. What You’ll Do: Why You’ll Love Working With Us - Maintain a high level of positive and professional communication with employees, coworkers, management, and guests. - Lead and coordinate banquet service staff to ensure proper staffing levels and seamless flow of service throughout events. - Conduct pre-s...