IT Implementation Lead & Product Specialist

Job description

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: Position Summary: An IT Implementation Lead & Product Specialist serves as the strategic subject matter expert bridging the gap between product development, sales, marketing, and customer support. This role must possess a unique blend of project management and implementation skills, alongside the big-picture vision to execute projects effectively. As a subject matter expert, you will work directly with clients to analyze business operations, identify functionality gaps, and recommend solutions that align with implementation best practices. A major emphasis of this position is conducting comprehensive pr...