Patient Services Officer (Medical Receptionist)

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world . Care to join the team?: We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team in our Wembley Oncology clinic. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment. We currently have casual opportunity available, working various shifts to support our vibrant team who are passionate about customer service and working collaboratively. More specifically, you will: Work efficiently in a fast-paced administrative role where customer focus remains the top priority. Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone. Adapt to and manage an environment where there is ongoing change and competing priorities. Book and confirm patients for appointments and consultations. Billing and Receipting at time of appointment. Accurately process relevant paperwork including data ent...