Front of House Lead

Job description

Front of House Lead Easy Tiger, one of Austin’s most beloved brands, is currently seeking a Front of House Lead to join our North team! We are looking for team members that are hardworking, unique, and bring a warm, thoughtful approach to hospitality and find joy in actively serving their team and guests. REPORTS TO: FOH Managers SALARY / GRADE LEVEL: Hourly JOB RESPONSIBILITIES / DUTIES: - Oversees front of house team during scheduled floor shifts ensuring that all store operations are running smoothly - Engages with guests during floor shift striving for 100% table and bar touches with a strong emphasis on guest satisfaction - Oversees all aspects of service team operations including, but not limited to managing the floor, delivery and curbside operations (at applicable locations), communicating staffing needs, inventory, facility maintenance, maintaining opening/running/closing duties. - Holds staff accountable for maintaining a high standard of service by following Easy Tiger Steps of Service guidelines. - Assists in controlling inventory and preparation levels to minimize overstock items and waste - Maintains and oversees cleanliness, organization and proper maintenance of fac...