Senior Director, Marketing Analytics and Consumer Insights

Job description

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Summary: The Senior Director, Consumer Insights will lead Shake Shack’s enterprise consumer insights and guest analytics strategy. This role will combine consumer research, behavioral data, and advanced analytics to inform strategic decisions across marketing, digital, menu innovation, and operations. This leader will build and scale a best-in-class insights capability that integrates research and data analytics to provide a holistic understanding of Shake Shack guests. The ideal candidate brings a strong analytical foundatio...