Customer Operations Specialist, French speaker

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title: Customer Operations Specialist, French speaker Location(s): Krakow Job Description: We’re looking for a Customer Operations Specialist to join our OneSource team in Krakow . More information about: PerkinElmer and our business: PerkinElmer | Science with Purpose OneSource services: OneSource Laboratory Solutions | PerkinElmer Key Responsibilities: Customer Inquiry Management: Act as the first point of contact for customer inquiries via email, web portal, or phone. Identify the request, provide accurate information, create Work Orders, or direct customers to the appropriate internal teams. Support on‑site teams and route product sales inquiries to t...