Event Manager

Job description

Sheraton New York Times Square Hotel The Event Manager will be responsible for preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of property events. Additionally, this role ensures for a seamless turnover from sales to service back to sales and recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Responsibilities: •Solve problems and suggest alternatives to previous arrangements if necessary •Lead pre-event and post-event meetings for assigned groups •Identify operational challenges associated with groups and works with the property team members and guests to solve these challenges and develop alternative solutions as needed •Manage client budgets to maximize revenue and meet client needs •Oversee guest experience from file turnover through the post event phase until the turnover back to Sales Department •Manage group room blocks and meeting space for assigned groups •Adhere to all standards, policies, and procedures •Celebrate successes and publicly recognizes the contributions of...