HVAC Maintenance Tech

Job description

About Ainsley - Cortland, OH Ainsley Heating & Cooling has been serving Northeastern Ohio for over 44 years! Ainsley has been changing the way people think about their home comfort provider. Our philosophy of providing high levels of customer service combined with top quality products and services has made us a leading force in the home services business. The Customer Service Rep is responsible for coordinating and scheduling a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved. HVAC Maintenance Tech responsibilities will include: Provide heating and cooling preventive maintenance and tune-ups. This includes HVAC, heat pumps, ducted systems, boilers, etc. Communicate all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc. Obtain the customer’s approval for work and obtain payment on-site as appropriate. Maintain clean,...