Bellhelp (On-Call)

Job description

Company Description About Us: The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work. Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits. Job Description: Job Summary: We are seeking a friendly, service-oriented Bellhelp to join our hospitality team and deliver exceptional guest experiences. In this role, you will serve as a key point of contact for guests, providing prompt and courteous assistance with luggage handling, laundry/valet services, and general hotel information. The Bellhelp is expected to maintain a professional appearance, communicate effectively, and demonstrate a strong commitment to guest satisfaction while supporting the Bell Desk and other departments as needed. Duties: - Retrieve, record, and deliver luggage and guest laundry/dry cleaning. Retrieval of laundry requires bending, stooping, and lifting...