Executive Director – Customers and Sales Engagement Platforms

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Executive Director Customer and Sales Engagement Platforms is a senior technology leader accountable for driving innovation, operational excellence, and technical strategy in support of the division’s growth objectives. This leader will define and guide the development of Agentic AI solutions that enhance seller productivity, automate workflows, and elevate the account management experience. The role has full oversight of Salesforce platform support and engineering activities, including system architecture, environment management, integrations, data quality, governance, and continuous modernization efforts. This executive will lead a team of lead directors, architects, and technology professionals—providing mentorship, perfor...