Office Manager

Job description

Floor Coverings International is the #1 mobile flooring company in North America. With over 275 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management - Develop trust with customers by living our Core Values all day and every day. - Creating raving fans by providing extra mile service - As soon as possible, convert leads to appointments by scheduling appointments for the sales team. - Follow up on open proposals as needed. - Keep show room and office organized and presentable. -...