MD, Onboard Customer Experience

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: The Managing Director of Onboard Customer Experience provides leadership, vision, and strategic direction around the development and implementation of the products we deliver to our customers along their travel journey, focusing specifically while inflight and onboard our aircraft, both mainline and regional What you'll do: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. - Responsible for implementing the Customer Experience strategy around onboard customer experience, including fleet retrofit and overall cabin experience and amenities, as well as connectivity growth with Wi-Fi and inflight ente...