IT Support Specialist

Job description

The Company: Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact. Your Role: As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction. Responsibilities: Qualifications: - Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems. - Documents resolution of incidents and service request in the IT Service Desk Management system - Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance - Support client system standards and security policies under the direction...