Inside Sales / Customer Service Representative

Job description

Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the areas of hydraulics, pneumatics, automation and electrical systems. www.priceeng.com Customer Service is a fast-paced environment and a fundamental area to demonstrate and apply “best-in-class” customer service to the fluid power and automation marketplace. Price Engineering’s ability to meet our customers’ needs and exceed their expectations is key to our continued growth and success. This requires passionate, motivated, and energetic individuals at the Customer Service level. This position will interface with all Price Engineering departments and personnel. Essential Functions: - Take incoming phone calls from customers - Respond promptly to customer inquiries thru phone calls, e-mails and customer portals as necessary - Enter customer orders in Price Engineering ERP system with goal of 100% accuracy - Quote customers on components as needed and enter all quotes into ERP system or shared directory - Assist customers in finding components by using product catalogs, web-based catalogs, internal resources -...