SNF/PDPM Trainer
EXL · US
A brief coding/auditing assessment may be included as part of the interview process Salary for this role is $85k - $95k For more information on benefits and...
Job description
A brief coding/auditing assessment may be included as part of the interview process Salary for this role is $85k - $95k For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits Responsibilities: - Deliver structured training and facilitation for SNF/PDPM auditors, including new hire onboarding and ongoing development - Translate audit findings and error trends into targeted training, coaching, and reinforcement activities - Provide one-on-one and group coaching to address performance gaps and improve audit accuracy and consistency - Support trainees in developing strong clinical documentation interpretation and classification logic for SNF claims - Reinforce application of PDPM components, including MDS-driven reimbursement factors - Conduct observation sessions, case reviews, and teach-back activities to validate learner understanding and application - Utilize progress reports and performance data to identify trends, root causes, and opportunities for intervention - Support trainees in achieving performance expectations and progressing efficiently through training to independent production - Partner with Quality, Audi...