Full-Service Reviewer (QA Specialist)

Job description

Benefits: Join Our National Team as a Full-Service Reviewer! Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Full-Service Reviewer (Quality Assurance Specialist). In this role, you will serve as a member of the Claims Force Team (formerly known as Quality Assurance). The primary responsibility of the Full-Service Reviewer is to complete estimate and documentation reviews on direct program assignments for Service Level Compliance to carrier partner guidelines, estimating platform best practices, and based on industry standards, with work standards focused on accuracy, speed, and customer service. This position leverages previous industry experience to deliver exceptional results. This position will assist in supporting the department and network during a catastrophic event. Position: Full-Service Reviewer Reports to: Estimate Review Team Manager Location: Remote or Hybrid position based on the location of the candidate, and will be a Monday - Friday shift with potential weekend shifts based on the needs of the com...