Deskside Support Engineer -L2 UK

Job description

WE’RE HIRING: DESKSIDE SUPPORT ENGINEER – L2 (ONSITE – CAPENHURST, CHESTER, UNITED KINGDOM) Excis is a global leader in IT support, driven by innovation, collaboration, and excellence. With a presence in 190+ countries , a team of 6,000+ engineers , and support for 200+ enterprise clients , we provide a dynamic environment where your work makes a real impact. We foster a: people-first culture focused on growth, teamwork, and continuous learning, ensuring every team member has the opportunity to develop and succeed in a global enterprise environment. Role Summary: We are seeking a customer-focused and enthusiastic Deskside Support Engineer (L2): with a passion for solving IT challenges and delivering exceptional user experiences. This is a fully site-based role supporting a valued enterprise client, including VIP users, where professionalism, technical expertise, and strong communication are essential. You will be part of a collaborative IT support team providing hands-on technical support across a wide range of devices and enterprise systems. ​ Requirements: Key Responsibilities: Provide onsite support for desktops, laptops, printers, mobile devices, and peripherals Deliver high-qu...