In-Home Expert (Part-Time)

Job description

Asurion Part-Time In-Home Expert When a customer’s device is lost, broken, or stolen, we deliver a replacement device the exact same day it’s ordered. We also provide our customers with premier tech support to get them up and running again. Market availability is subject to change. After your application is completed, additional information will be reviewed and provided. Only current full‑time In‑Home Experts are eligible for this opening Performance rating must be Strong or above Not enrolled in PIP, Written Warning, Final Written Warning or higher disciplinary action No relocation or requests for move to other markets can be accepted through this process Hiring decision will be based performance including, but limited to; the last 90 days EPE, 5 Star, Job Duration and Solve Rate What you’ll be doing: Our team of Asurion Part-Time In-Home Experts keeps our customers connected by bringing replacement devices and in-person tech support directly to them wherever they are – home, office, or even a local coffee shop. These Experts help customers set up their devices with things like email, apps, and troubleshooting while delivering our award-winning, personalized customer resolution ex...