Senior Solutions Architect, Scams

Job description

Company Description Fairness feels good: Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. Job Description: As the Senior Solutions Architect, Scams; you’ll shape the end‑to‑end architecture that supports how we manage and resolve scam‑related complaints at scale. This role brings together business, customer and regulatory needs to design secure, scalable and well‑integrated solutions across digital channels, workflows, data and platforms. Operating in a complex, high‑change environment, you’ll be a hands‑on technical leader and trusted advisor, enabling delivery while keeping architectural integrity front and centre. What you’ll do...