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Visit Verification Coordinator

PurposeCare · Joliet, Illinois, US

Our PurposeCare family is eligible for the following: - Medical & Prescription Drug Plan - Telehealth - Dental - Vision - 401K - Life Insurance - Short- & Lo...

Job description

Our PurposeCare family is eligible for the following: - Medical & Prescription Drug Plan - Telehealth - Dental - Vision - 401K - Life Insurance - Short- & Long-Term Disability Insurance EXPERIENCE: - Enter new patient information - Verify patient information of all agency records - Assist with filing, scanning and answering phones as needed - Perform pre-certification on patients and communicate with clinicians as needed - Work with intake department as needed to expedite scheduling of new patients - Maintain confidentiality of all agency records - Other responsibilities as assigned - Strong communication skills - Ability to multitask and prioritize workload in a dynamic, fast-paced environment - Attention to detail and accuracy - Work collaboratively with other teams in the department to ensure a seamless workflow - Maintain proficiency in insurance verifications forms, protocols, procedures, websites and proprietary software - Perform insurance verification phone calls and web-portal tasks as needed - Participate cross-functionally with pre-certification tasks as needed - Insurance verification experience required - Experience with Microsoft products: Teams, Excel WORK ENVIRONMEN...