Collections Advisor

Job description

Company Description Who are we?: We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. We would love to welcome you to our Galway office, working hours of Monday-Friday, 8:30 am – 5:00 pm. Job Description: As a Collections Advisor you will play a key role in supporting our collections team by managing customer accounts and recovering outstanding debts. This position requires a customer-focused professional with excellent communication skills, who can handle customer queries with empathy while working towards company objectives. The ideal candidate will have experience in collections or customer service, a strong problem-solving approach, and a passion for delivering high-quality service. Some of your daily responsibilities: Manage a portfolio of customer accounts, making outbound calls and respondi...