Service Advisor

Job description

Job Details Job Title: Service Advisor Business Function: Service: Branch Name: MHC Kenworth-Dubuque: Date: 05-04-2026 Address: 10362 Stonewood Drive City: Dubuque: State: IA: Job Overview & Essential Functions: Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Advisor. The role of the Service Advisor ensures that customers are greeted openly and friendly; coordinates customer repair requests; estimates cost of repairs within set guidelines; assists Service Manager with clerical duties, such as documentation required for warranty, policy settlements, repair order filing and repair preparation for warranty. *Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business. - Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business. - Ensures customers receive the most expedient service available through questioning and understanding repair requests. - Works with...