GTM Engineer: Data Infrastructure & AI Intelligence

Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Sales Operations team is looking for a GTM Engineer for Data Infrastructure & AI Intelligence to be the foundational architect of our sales data ecosystem. You'll own the integrity, structure, and intelligence layer of our CRM and data stack, ensuring every rep, manager, and executive is working from a single source of truth. You'll build the clean data foundation that powers forecasting, pipeline management, and revenue decision-making across the company. A day in the life (Responsibilities) What you'll need to thrive (Requirements) What will help you stand out (Nonessential Skills/Nice to Haves) - Conduct a comprehensive audit of the CRM and data stack, identifying duplicates, stale records, broken field mappings and data gaps - Establish and enforce data governance standards and ownership rules for core CRM objects (Accounts, Contacts, Leads, Opportunities, Activities), including field definitions, required values, and lifecycle states - Define and maintain a canonical data model and data di...