Systems Engineer - Microsoft 365

Job description

The Systems Engineer is a project-focused implementation and support escalation engineer. This role is responsible for technical delivery for new customer onboarding and customer project-based work (infrastructure upgrades, data migrations, and modernization initiatives), and serves as an escalation resource for complex issues across Microsoft 365, identity, virtualization, storage, and core infrastructure. Core Responsibilities: - Execute new customer onboarding technical workstreams, including discovery support, build plans, cutover coordination, and post-go-live validation. - Implement, administer, and troubleshoot Windows Server services including Active Directory Domain Services, Group Policy, file and share permissions, and server role migrations. - Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, licensing, mail flow, and mail filtering. - Implement and manage endpoint and device configuration through Microsoft Intune (enrollment, policies, compliance, application deployment). - Perform data migrations including file server migrations, mailbox moves, SharePoint/OneDrive migrations, and related user impact plannin...