Shift Lead (Key Holder)

Job description

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE . What You Will Be Doing: - Create Unforgettable Guest Moments - Greet guests with energy and invite them into an exciting, welcoming environment - Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up - Proactively share offers (F&B, repeat visits, gift cards) to boost engagement - Be a Tech & Experience Expert - Master our proprietary tech and keep gear calibrated - Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests - Communicate with management and tech support when issues arise, clearly and quickly - Keep Things Running Smoothly - Maintain a spotless, high-energy store that meets Sandbox VR standards - Sanitize gear thoroughly and display materials/gift cards to brand expectations - Prepare...