Legal Assistant II - Collections

Job description

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. The Legal Assistant shall assist the Associate Collection Counsel (ACC) in executing the day-to-day legal collection activities of West Virginia United Health System (WVUHS) and its affiliated entities. The LA interprets and applies the financial policies of WVUHS entities to make appropriate financial decisions and payment arrangements to ensure the financial viability of WVUHS and its entities. Corresponds with patients to resolve patient liability by adhering to all applicable statutes, rules and regulations including state and federal versions of the Fair Debt Collections Practices Act. Demonstrates the ability to assertively pursue necessary information and to secure financial resolution on accounts. Projects a mature problem-solving attitude while dealing with interpersonal conflict, dissatisfied patients and time constraints. Has and uses excellent customer service, written and oral communication skills. MINIMUM...