VP, UX Creative Director

Job description

Role Summary/Purpose: Synchrony’s User Experience Group empowers both customers and clients to meet their goals and aspirations with innovative product experiences. We leverage our expertise, methodologies and customer data to create simple and delightful experiences that fulfill user-centered journeys. We are powered by our supportive and collaborative UX team culture and enabled by Synchrony’s commitment to investing in user experience and creating engaging digital experiences. Our designers are given the guidance and autonomy they need to do the best work of their careers. As UX Creative Director, you will be responsible for shaping and executing a holistic visual and brand strategy that aligns with company goals and user needs across all digital products. You will direct the visual and brand design process, oversee the ongoing development and adoption of Synchrony’s Digital Design System, and ensure rigorous adherence to brand standards through quality reviews and comprehensive documentation. You will participate in executive strategic planning, champion innovation, and advocate for accessibility and inclusive design. Your success in this role will depend on your ability to col...