Customer Relationship Manager (CRM) - Sweden

Job description

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results. Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in. We are looking for an experienced CRM Manager to work with the Swedish Market . This is a unique opportunity to influence customer engagement strategy on a global scale and build best-in-class CRM processes across multiple products. Location: Copenhagen, on-site. For an exceptional talent, we are ready to discuss a hybrid. Key Responsibilities: Define, implement, and continuously optimize CRM strategy across all communication channels (Email, SMS, push notifications, in-app, and onsite messaging). Own the customer lifecycle, ensuring effective onboarding, engagement, retention, reactivation, and churn prevention. Plan, execute, and evaluate CRM campaigns with a strong focus on personalizat...