Part Time Front Office Assistant

Job description

Description The Front Office Assistant serves as a point of contact for patients and plays a key role in ensuring a smooth and welcoming experience. This individual manages patient check-in and check-out processes, presents patients with out-of-pocket treatment costs, helps patients understand their financial responsibilities, and answers the phone. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced dental environment. Duties and Responsibilities: - Greet patients and visitors warmly and professionally. - Answer phone calls and direct them appropriately. - Schedule and confirm patient appointments. - Efficiently check patients in and out. - Verify patient information and insurance coverage. - Collect and post payments accurately. - Assist with patient paperwork and medical history updates. - Document accurate notes and records in patient accounts. - Manage communication with referring practices. - Perform administrative office tasks using a computer and dental software. - Maintain patient confidentiality in accordance with HIPAA regulations. Requirements: - 1+ years of dental front desk experience preferred. - 1+ years of customer service experien...