Field Service Officer (5131)

Job description

Secure Your Future with SEPTA – A Leader in Transportation! The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region . SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region . We are proud to be recognized as: 2023 FORBES Best in State Employer Philadelphia Employer of Choice for 2024 We are seeking to hire candidates for our Field Service Officer (5131). Opening Date: 04/21/2026: Closing Date: 05/05/2026: Job Grade: SAM 37: Salary Range: $65,936.00-$82,420.00: OVERALL DESCRIPTION: Monitor, evaluate, and report on outreach services contracted providers, volunteers, and employees. Ensures that all outreach vendors, partners, and volunteer personnel perform services and agreements as outlined in directives, contracts, and SEPTA policies and procedures. Interacts with station managers, cashiers, maintenance custodians, and System Safety Officers for the purpose of resolving concerns with at-risk individuals. Addresses issues with at-risk individuals Auth...